A phone number is required for international orders.
Your package will be shipped within two business days after placing your order. Please note that the estimated delivery date is an estimate only and is not guaranteed. Once we hand your package over to the carrier, we have no control over the package and they are responsible for delivering your package within a reasonable timeframe. Your items may arrive sooner or later than the estimated delivery date.
Once items are dispatched, a tracking number will be emailed to you. Please continue to track and be on the lookout for the delivery of your package. Please collect your package as soon as it's delivered to mitigate the risk of theft, tampering, damage or loss of any kind. We will not be responsible for any package that was delivered to your address but you report as not having been received. If you do not receive your package, though tracking information shows it was delivered, please contact the carrier shown on your tracking information immediately.
If your tracking information doesn't progressively update or you believe your package may be stuck in transit and didn't get to your address, please notify us immediately.
If you will be away from your address after placing your order and will not be there when your package arrives, be sure to take steps to ensure your package will be safe and secure in your absence. For example, you may designate someone to collect and keep the package for you, you may ask your carrier to delay delivery till you return or you may ask your carrier to deposit your package in an area safe from theft, from rain, from damage and other elements. Your order arrives in a cardboard box and will get wet if left out in the rain. The content is packaged but be aware water seeps through the tiniest of gaps. Please be proactive in collecting your package so you can enjoy your beautiful products. You are responsible for planning accordingly and we will not be responsible for safeguarding your package after it has been delivered to your address. We will not be responsible for its theft, tampering, damage from rain, damage from the elements or loss of any kind.
If you have a registered account with Beddley.com, you'll be able to check the status of your orders. You can track your order online at any time and check your order status directly from your account. Simply go to View Order History under My Account. From there, click on any order number for its complete order details, including its tracking number. Clicking on the tracking number takes you directly to the shipping carrier's website, where you can follow the progress of your shipment(s).
If you do not have a Beddley.com account yet, set one up under My Account. You may also track an order by entering your order number and billing zip code under "Track Your Order".
If you have any questions about shipping or delivery, our team is always here to help ensure your Beddley experience is seamless from start to finish.